Are you looking for the best TV entertainment option in Kenya? Do you want to know which package offers more value for money, more channels, and more features? If so, you might be wondering whether to choose DStv or GOtv.
These are two of the most popular satellite and digital terrestrial television (DTT) providers in Kenya, owned by the same company: Multichoice. But which one is better for your needs and budget?
In this article, we will compare DStv and GOtv packages and channels in Kenya and help you make an informed decision. We will look at the different bouquets, prices, benefits, and drawbacks of each service.
By the end of this article, you will have a clear idea of which package is right for you and how to get started with it. So, let’s dive in!
What are DStv and GOtv?
DStv and GOtv are two of the most popular satellite TV and digital terrestrial television (DTT) providers in Kenya. They are both owned by the same company: Multichoice, which is based in South Africa. GOtv uses DTT, a type of broadcast technology that uses radio signals to transmit digital TV signals over the air.
This means you don’t need a satellite dish or a cable connection to watch GOtv. You just need a decoder and an antenna. However for DStv you’ll need a satellite dish as well.
DStv and GOtv offer different packages or bouquets that cater to different tastes and budgets. They also have different features and benefits that make them stand out from each other. Let’s take a closer look at each service and see how they compare.
DStv Packages and Channels in Kenya
Here is a table that summarises the packages offered by DStv in Kenya.
| Name of Package | Price | Number of Channels |
|---|---|---|
| DStv Premium | KSh 9,500 per month | Over 175 channels (40 HD) |
| DStv Compact Plus | KSh 5,900 per month | Over 155 channels (30 HD) |
| DStv Compact | KSh 3,300 per month | Over 135 channels (25 HD) |
| DStv Family | KSh 1,750 per month | Over 120 channels (10 HD) |
| DStv Access | KSh 1,250 per month | Over 95 channels (10 HD) |
| DStv EasyView | KSh 650 per month | Over 51 channels (10 HD) |
GOtv Packages and Channels in Kenya
Here is a table that summarises the packages offered by GOtv in Kenya.
| Name of Package | Price | Number of Channels |
|---|---|---|
| GOtv Supa | KSh 1,599 per month | 70+ channels |
| GOtv Max | KSh 1,249 per month | 60+ channels |
| GOtv Plus | KSh 930 per month | 45+ channels |
| GOtv Value | KSh 590 per month | 35+ channels |
| GOtv Lite (Annual) | KSh 1,200 per year | 20+ channels |
| GOtv Lite (Quarterly) | KSh 500 per quarter | 20+ channels |
| GOtv Lite (Monthly) | KSh 199 per month | 20+ channels |
GOTv Packages Kenya Vs DStv Packages
- DStv and GOtv are both owned by the same company: Multichoice.
- DStv offers more channels, more HD channels, more sports, more movies, and more features than GOtv. However, it also comes at a higher price.
- GOtv offers fewer channels, fewer HD channels, fewer sports, fewer movies, and fewer features than DStv. However, it also comes at a lower price.
- DStv has seven packages: Premium, Compact Plus, Compact, Family, Access, EasyView, and Supa. The prices range from KSh 650 to KSh 9,500 per month. The number of channels ranges from 51 to 175.
- GOtv has four packages: Lite (Monthly), Lite (Quarterly), Lite (Annual), Value, Plus, Max, and Supa. The prices range from KSh 199 to KSh 1,599 per month (or per quarter or per year for Lite). The number of channels ranges from 20 to 70.
- The most expensive package on DStv is Premium, which costs KSh 9,500 per month and offers over 175 channels. The most expensive package on GOtv is Supa, which costs KSh 1,599 per month and offers over 70 channels.
- The cheapest package on DStv is EasyView, which costs KSh 650 per month and offers over 51 channels. The cheapest package on GOtv is Lite (Monthly), which costs KSh 199 per month and offers over 20 channels.
How to pay for DStv and GOtv using M-Pesa
M-Pesa is one of the most convenient and popular ways of paying for your DStv and GOtv subscription in Kenya. You can use M-Pesa to pay for any package or bouquet you want. All you need is your decoder’s IUC number, which is a 10-digit number printed on a red sticker at the bottom of your decoder, and the respective paybill number for DStv or GOtv.
The paybill number for DStv is 444900 and the paybill number for GOtv is 423655. Here are the steps to follow to pay for your DStv or GOtv subscription using M-Pesa:
- Go to your M-Pesa menu on your phone and select Lipa na M-Pesa.
- Select Pay Bill and enter the paybill number for DStv (444900) or GOtv (423655).
- Enter your IUC number as the account number and press OK.
- Enter the amount you want to pay according to your package or bouquet and press OK.
- Enter your M-Pesa PIN and press OK.
- Confirm the details and press OK.
- You will receive a confirmation message from M-Pesa and Multichoice.
How to contact DStv and GOtv customer care
If you have any questions, complaints, or feedback about your DStv or GOtv service, you can contact the customer care team through various channels. Here are some of the ways you can reach out to DStv and GOtv customer care:
- Call: You can call the toll-free numbers 0711 066 000 for DStv or 0711 066 555 for GOtv and speak to a customer service representative. The lines are open from 8 am to 9 pm on weekdays and from 9 am to 6 pm on weekends and public holidays.
- Email: You can send an email to mchoice@ke.multichoice.com for DStv or kenya@gotv.co.za for GOtv and get a response within 24 hours.
- SMS: You can send an SMS with your query or request to 22788 for DStv or 22688 for GOtv and get a reply within minutes.
- Social media: You can also reach out to DStv or GOtv on their social media platforms, such as Facebook (DStvKenya or GOtvKenya), Twitter (@DStv_Kenya or @GOtvKenya), or Instagram (@dstv_kenya or @gotvkenya) and get instant feedback.
- Website: You can also visit the official websites of DStv (www.dstvafrica.com) or GOtv (www.gotvafrica.com) and use the live chat feature, the self-service portal, or the FAQs section to get answers to your queries.
Conclusion
DStv and GOtv are two of the best satellite and digital terrestrial television (DTT) providers in Kenya, offering a wide range of channels and packages to suit different tastes and budgets.
Whether you are looking for premium entertainment, sports, movies, documentaries, local content, or kids’ shows, you will find something for you on DStv or GOtv. You can also pay for your subscription easily and conveniently using M-Pesa or other payment methods.
If you need any assistance or support, you can contact the customer care team through various channels and get prompt feedback. So, what are you waiting for? Choose your preferred package and enjoy the best of DStv or GOtv today!
